Aggregate Spend Business Architecture Enablement
The Collaborative team brings the Aggregate Spend business knowledge and experience to effectively structure and implement the policy, process, and people components of your program. An Aggregate Spend program is unique in many ways to other corporate initiatives in its reach across your organization and the number of internal and external constituents and stakeholders involved.
From a business architecture perspective, the initiative is highly cross-functional from both a program development standpoint, as well as in supporting ongoing operations. Effective implementation and ongoing management of requisite compliance processes requires understanding of compliance implications and risk, effective decision making in establishing policy and process, efficient issue resolution, and a comprehensive, structured communications approach to internal and external constituents.
Policy Framework Development
Central to any compliance-related program such as Aggregate Spend is a set of policies and procedures that define how your organization will operate to comply with legislated guidelines. For Aggregate Spend programs, interpretation of regulatory guidelines and resultant compliance positions typically vary among organizations as do the requirements for supporting policies and procedures. These programs may require new policies and operating procedures or enhancements and modifications to existing ones.
The Collaborative team brings best practice and knowledge of industry trends in working with your legal and compliance staff to identify considerations for Aggregate Spend policy and SOP requirements and assistance in drafting documentation and accompanying collateral.
Aggregate Spend Process Design
In order to support transparency reporting compliance requirements, systems and business processes must often be modified to collect appropriate spend data, implement controls, or improve data quality. Because promotional spend data is always of interest to most companies, many companies often take advantage of the opportunity that an Aggregate Spend program offers to make improvements to spend-related systems and/or processes across the organization to better understand characteristics of promotional spend.
Whether to implement required modifications or to improve a system or process, the Collaborative team works closely with your business and IT stakeholders to analyze existing processes, identify gaps or opportunities for improvement, and design new process flows and requirements.
Change Management & Communication
Given the compliance risks, new policies, procedures, processes, roles, and systems that an Aggregate Spend introduces to an organization, an Organizational Change Management (OCM) program is an essential element of the initiative: not only for your organization’s staff (domestic and foreign), but also third party service providers, as well as healthcare professionals who are bombarded by slightly different messaging from multiple manufacturers.
The Collaborative team follows its structured communications methodology to assess change readiness, analyze change impact in each stakeholder group, develop a global communication strategy, and implement transition programs that support compliance directives.
Collaborative works closely with your business and training groups to define organization and departmental-level training requirements, develop tactical plans for delivery, and assist in structuring and contributing to communication and training content.
Program & Product Management
Aggregate Spend initiatives are inherently complex and effective program management is critical to ensuring successful implementation and deployment in meeting compliance requirements. The organizational breadth and depth of these programs result in a portfolio of sub-projects and ongoing work streams in both business and technical areas that must be carefully coordinated and managed, often across multiple third-party service providers.
Collaborative works closely with key stakeholders across the organization to ensure that business and technical work streams are synchronized, program status is communicated, key issues are resolved, and that critical program risks are monitored and managed.
